When can I expect my order to arrive?
Delivery within Australia is within 5 – 7 business days.
International delivery will be available from 5th October through DHL and will take approximately 7 working days.
All shipments come with tracking and signature on delivery which will allow you to track where your shipment currently is. If you are not home at the time of delivery, then there will be re-delivery fee that will be payable by you. If this happens, please either contact us on email@example.com or you can contact DHL direct and quote your tracking number to arrange alternative time for delivery that’s suitable to you.
Will there be any extra’s fees upon delivery?
Upon arrival to the destination country, international orders may be subject to duties and taxes billed by the destination country customs department. The recipient must bear any additional charges for customs clearance; we have no control over such charges and cannot predict what they may be.
You can view our returns policy here
Where are your products made?
Our founding product, the Kennedy Bear, is handmade in England. The cashmere fabric that it is made from is made in Scotland.
Are your products safe for children?
Our products are very safe for use by children, as they have been made by a trusted manufacturer in England that has a certified CE marking. The only thing that you should be aware of is that if you are giving a Kennedy Bear to a child under 36 months, please remove the detachable ribbon.
Is it possible to customize my Kennedy Bear?
Unfortunately, at this stage we are not able to offer customizations on the Kennedy Bear. We are hoping to be able to implement this with our products in the near future.
Does Kennedy Junior ship internationally?
Yes we do, you can view our shipping details here, or you can email us directly at firstname.lastname@example.org
I’m a retailer interested in selling Kennedy Junior products. Where can I find more information?
You may email us at email@example.com
Can I purchase custom products for an event or corporate gift?
You may email us at firstname.lastname@example.org to discuss the possibilities available
What Currency will I be charged in?
You will be charged in Australian Dollars (AUD)
General Kennedy Junior Questions
Is Kennedy Junior a non-profit organization?
Kennedy Junior is a for-profit company with a cause-based mission. We believe that education is a powerful medium to change the world and the lives of children in need. By combining a classic, high quality product with a giving back strategy, has allowed us to more suitability create an impact without the reliance on just fundraising for support.
Where does the name Kennedy Junior come from?
The company is named after Ruth Kennedy, who gave her life to helping and supporting others selflessly.
Where is my donation going?
Your donation is going to supporting the educational programs and costs of sending a child in need to school. 15% of the purchase price will go to support these costs, which works out to approximately 25% of our profits. We have been able to support this cause through the help of global children’s development organisation, Save the Children Australia.
Children’s education was chosen as the platform to support, as it is essential to a child’s development and helps give the next generation the tools to build a successful and sustainable future for themselves, their families, communities and in turn, whole nations.
How do I contact Kennedy Junior about press opportunities?
You can contact us at email@example.com
How do I contact Kennedy Junior about career opportunities?
We keep things quite lean at the Kennedy Junior offices as we are a start-up. However, we’d love to hear from you, please feel free to email firstname.lastname@example.org